Privacy Policy

1. Information We Collect

• Contact details submitted via forms (name, company, email, phone).
• Trade inquiry details (product/service, quantity, origin country, message).
• Attachments you upload for RFQ evaluation (PDF/XLSX/DOCX).
• Technical data such as IP address and user agent for security and abuse prevention.

2. How We Use Information

• Respond to RFQs and provide quotations, documentation requirements, and shipment guidance.
• Perform supplier and compliance screening where applicable.
• Maintain operational records and improve site reliability and security.

3. Sharing & Disclosure

We may share limited information with service providers and counterparts required to execute a transaction, such as logistics partners, customs brokers, banks, insurers, and inspection agencies. We do not sell personal information.

4. Data Retention

We retain inquiry records for as long as necessary for operational, legal, and compliance purposes. Retention duration depends on the nature of the engagement and applicable regulations.

5. Security

We use reasonable administrative and technical safeguards to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

6. Your Choices

• You can request access, correction, or deletion of your inquiry information where applicable.
• You can contact us to withdraw consent for processing related to a specific inquiry.

7. Contact

For privacy questions or requests, contact us via the Contact page. Where possible, include your company name and inquiry reference for faster handling.

8. Updates

We may update this policy periodically. Continued use of the website after updates indicates acceptance of the revised policy.